Events and Projects

November 2019

SURVEY GUEST 2019 – Who is offering the best quality services in the region? Slovenia again in 1st place.

From 6th to 30th of June 2019, the Croatian Agency Heraklea in cooperation with local Mystery Shopping agencies (in Slovenia with the agency Skrivnostni nakup ...

October 2019

Event on improving quality of service in Slovenia using the “Full Caring Service Culture” programme, 11th October 2019

On 11 October 2019, a lecture was given together with Claire Boscq-Scott, program leader, on the topic of improving the quality of services in Slovenia, ...

May 2019

MSPA Europe Conference, Split 2019

Sorry, this entry is only available in Slovenian.

May 2019

15th anniversary of Skrivnostni nakup company

Sorry, this entry is only available in Slovenian.

February 2019

The 6th Mystery Shoppers Conference in Slovenia

Sorry, this entry is only available in Slovenian.

December 2018

Workshops within MSPA Workshop Week, Prague, 27th-29th November 2018

Sorry, this entry is only available in Slovenian.

July 2018

Research GUEST 2018 – Who is offering the best quality services in the region? Slovenia this time in 2nd place.

From 15th of May to 15th of June 2018, the Croatian Agency Heraklea in cooperation with local Mystery Shopping agencies (in Slovenia with the agency ...

March 2018

7th Mystery Shopping Conference Day

On March 21, 2018, representatives of major Slovenian companies attended the Mystery Shopping Day held at the Radisson Blu Hotel in Ljubljana. The event was ...

February 2018

The 5th Mystery Shoppers Conference in Slovenia

Sorry, this entry is only available in Slovenian.

September 2017

Training of the new generation of professional Mystery Shoppers

At the end of September, we invited into our ranks the new batch of external freelancers, which are chosen by us twice per year, first ...