Events and Projects
Certification for excellent customer experience 2023
You now have the opportunity to obtain the title of CERTIFICATION FOR EXCELLENT CUSTOMER EXPERIENCE 2023. The certificate is a recognition for companies that want ...
MSPA – MasterClass, Nice, France, 2022
After two years of "uncertain" conditions and social distancing, on 2nd and 3d of November 2022 we participated in the annual MasterClass event organized by ...
The 9th Mystery Shoppers Conference in Slovenia
On Saturday, September 10, 2022, we organized the 9th conference for mystery shoppers (it was "live" event this time) for our colleagues, who came from ...
MSPA Elite 2022
We are excited to announce that for the seventh year in a row we are the recipient of the prestigious international award ELITE MSPA 2022. ...
The 8th Mystery Shoppers Conference in Slovenia (virtual this time)
Sorry, this entry is only available in Slovenian.
Mystery Shopping research on PCT measures at points of sale
Sorry, this entry is only available in Slovenian.
Certification for excellent customer experience
You now have the opportunity to obtain the title of CERTIFICATION FOR EXCELLENT CUSTOMER EXPERIENCE. The certificate is a recognition for companies that want to ...
SURVEY GUEST 2020 – Who is offering the best quality services in the region?
From 15th June to 15th of July 2020, the Croatian Agency Heraklea in cooperation with local Mystery Shopping agencies (in Slovenia with the agency Skrivnostni ...
Mystery Shopping at the time of COVID-19 regarding the safety and protection of customers and employees and the approach of staff towards customers in point of sales
Sorry, this entry is only available in Slovenian.
The 7th Mystery Shoppers Conference in Slovenia
Sorry, this entry is only available in Slovenian.