Events and Projects

February 17, 2022

MSPA Elite 2022

We are excited to announce that for the seventh year in a row we are the recipient of the prestigious international award ELITE MSPA 2022. ...

February 4, 2022

The 8th Mystery Shoppers Conference in Slovenia (virtual this time)

Sorry, this entry is only available in Slovenian.

January 23, 2022

Mystery Shopping research on PCT measures at points of sale

Sorry, this entry is only available in Slovenian.

December 16, 2021

Certification for excellent customer experience 2022

You now have the opportunity to obtain the title of CERTIFICATION FOR EXCELLENT CUSTOMER EXPERIENCE 2022. The certificate is a recognition for companies that want ...

October 5, 2021

Certification for excellent customer experience

You now have the opportunity to obtain the title of CERTIFICATION FOR EXCELLENT CUSTOMER EXPERIENCE. The certificate is a recognition for companies that want to ...

September 14, 2020

Postponement of the 8th conference Mystery Shopping day & 1st conference Customer (CX) – Employee Experience (EX) day

Due to the current health situation, we have decided to postpone the event of the 8th conference Mystery Shopping day & 1st conference Customer (CX) ...

September 7, 2020

SURVEY GUEST 2020 – Who is offering the best quality services in the region?

From 15th June to 15th of July 2020, the Croatian Agency Heraklea in cooperation with local Mystery Shopping agencies (in Slovenia with the agency Skrivnostni ...

February 1, 2020

The 7th Mystery Shoppers Conference in Slovenia

Sorry, this entry is only available in Slovenian.