Video Gallery

How to NOT look for Mystery Shoppers (when your company announces Mystery Shopping)

December 2024

A clip from TV-series Superstore (Season 1, episode 6 – Secret Shopper)

“Cloud 9” employees are on their best behavior in anticipation of a secret shopper.

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Zoom interview with Barbara Bele, head of sales and marketing Marche Slovenia and Croatia

September 2024

On Saturday, 21st of September 2024, a 11th Conference of Mystery Shoppers of our Company was held in which Barbara Bele, head of sales and marketing Marche Slovenia & Croatia joined through the recorded video call.

11th Conference of Mystery Shoppers, september 2024, guest Václav Šojdel, President of MSPA Europe/Africa

September 2024

On Saturday, 21st of September 2024, a 11th Conference of Mystery Shoppers of our Company was held in which the President of MSPA Europe/Africa Mr. Václav Šojdel joined through the recorded video call.

Dr. David Đukić – First step to increase sales is having the right approach to salespeople measurement

March 2024

On Thursday, March 21, 2024, the 8th Mystery Shopping Day conference took place in the Crystal Palace, BTC, Ljubljana. Among the speakers was also Dr. David Đukić, Director of Institute for Professional Sales.

Mystery Shopping Stars / Top Motivator – Slavoj Žižek – Skit

March 2024

What does famous philosopher Slavoj Žižek think about Mystery Shopping Stars and Top Motivators.

Author of the skit: Tilen Artač, made for the 8th Mystery Shopping Day Conference.

Mystery Shopping Stars / Top Motivator – Srečko Katanec – Skit

March 2024

What does football coach Srečko Katanec think about the Mystery Shopping Stars, Mystery Shoppers and Mystery Fans.

Author of the skit: Tilen Artač, made for the 8th Mystery Shopping Day Conference.

Mystery Shopping Stars / Top Motivator – Zoran Janković – Skit

March 2024

What does Ljubljana Mayor Zoran Janković think about the Mystery Shopping Stars, Top Motivators and Mystery Shoppers?

Author of the skit: Tilen Artač, made for the 8th Mystery Shopping Day Conference.

Natalia Ugren, CX-EX conference “Full caring service culture”

October 2019

Brief highlights of the CX-EX conference “Full caring service culture”, which took place in Ljubljana on 11.10.2019.

Claire Boscq-Scott, CX-EX conference “Full caring service culture”

October 2019

Brief highlights of the CX-EX conference “Full caring service culture”, which took place in Ljubljana on 11.10.2019.

Slavko Očko, Mercator d.d., M Tehnika, CX-EX conference “Full caring service culture”

October 2019

Brief highlights of the CX-EX conference “Full caring service culture”, which took place in Ljubljana on 11.10.2019.