Ceedback™ – opinion of your customers only in few seconds
Measure your customers’ satisfaction with the CX Ceedback™ touchscreen app to get “just in time” instant information about the experience your buying or visiting customers had at your stores or info points.
The questionnaires are tailored to your needs and give you instant information about the customer experience. In this way, you are in contact with your customers at all times and with this information you can ensure they will have a better shopping experience with your staff and brand next time they visit you.
The Ceedback™ CX measurement system is an effective development support tool based on customer feedback. Collecting results provides you with a quality database for planning and adhering to customer satisfaction standards and qualitative research in conjunction with Mystery Shopping service.
For more information on how to use and implement Ceedback™ in your company, email us at [email protected] or call us at +386 (0)41 537 118.
Skrivnostni nakup d.o.o. is the exclusive agent for the Ceedback system ™ in Slovenia, measuring customer satisfaction via terminals.
More information about the online system Ceedback at ceedback.com.