Articles

About the Author

Natalia Ugren

CEO & Founder

Natalia Ugren is an expert and trainer in sales-communication skills and motivation, specializing in training sales conversation skills with the client for both B2B and B2C area, both in terms of unobtrusive additional sales and sales completion.

Natalia Ugren
MMARKETING, January-February 2022 (in Slovenian language only!)

When the Stars of the Mystery Shopping shine

PDF File 1 MB

INSTORE, December, 2021 (in Slovenian language only!)

Quality service trends in Slovenia – GUEST 2021

PDF File 657 KB

INSTORE, November, 2021 (in Slovenian language only!)

Quality of service in supermarkets and gas stations in the region

PDF File 477 KB

INSTORE, April, 2020 (in Slovenian language only!)

Mystery Shopping in time of emergencies

PDF File 616 KB

INSTORE, December, 2019 (in Slovenian language only!)

Who provides (offers) the best quality service in the region? Slovenia again in 1st place

PDF File 695 KB

INSTORE, October, 2018 (in Slovenian language only!)

Quality service trends in Slovenia – GUEST 2018

PDF File 497 KB

INSTORE, September, 2018 (in Slovenian language only!)

Quality of service in supermarkets and gas stations in the region.

PDF File 553 KB

INSTORE, August, 2018 (in Slovenian language only!)

Who provides (offers) the best quality service in the region? Slovenia this time on 2nd place

PDF File 452 KB

Nedeljske novice, May, 2018 (in Slovenian language only!)

Shoppers under cover

PDF File 334 KB