Articles

About the Author

Natalia Ugren

CEO & Founder

Natalia Ugren is an expert and trainer in sales-communication skills and motivation, specializing in training sales conversation skills with the client for both B2B and B2C area, both in terms of unobtrusive additional sales and sales completion.

Natalia Ugren
Finance, June, 2006 (in Slovenian language only!)

Day of the Mystery Shopping

PDF File 47 KB

Finance, June, 2006 (in Slovenian language only!)

The first day of Mystery Shopping

PDF File 77 KB

EVA, October, 2004 (in Slovenian language only!)

Mystery Shopping

PDF File 49 KB

DELO, July, 2004 (in Slovenian language only!)

Shopping as a profession

PDF File 107 KB