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About the Author

Natalia Ugren

CEO & Founder

Natalia Ugren is an expert and trainer in sales-communication skills and motivation, specializing in training sales conversation skills with the client for both B2B and B2C area, both in terms of unobtrusive additional sales and sales completion.

Natalia Ugren
May 17, 2018

How do we build a professional relationship with our customers?

Sorry, this entry is only available in Slovenian.

April 25, 2018

Disclosed Mystery Shopping

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March 29, 2018

What is the shopping experience of your customers

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March 8, 2018

KPI for measuring add-on sales

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February 1, 2018

Are you with KPI focused on supplies or on the customers?

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January 18, 2018

What is your KPI for your salesmen?

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December 21, 2017

Star of the Mystery Shopping

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December 8, 2017

December is an ideal month for the upselling

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November 23, 2017

Best practices for measuring the upselling

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November 9, 2017

How in why do we need to measure the upselling?

Sorry, this entry is only available in Slovenian.