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About the Author

Natalia Ugren

CEO & Founder

Natalia Ugren is an expert and trainer in sales-communication skills and motivation, specializing in training sales conversation skills with the client for both B2B and B2C area, both in terms of unobtrusive additional sales and sales completion.

Natalia Ugren
December 2025

Boost your Upsell

Sorry, this entry is only available in Slovenian.

November 2025
November 2025

Selling Higher-Priced Products Using Upselling Techniques – Part 3

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October 2025

Are you sure your upsell is selling? – Part 2

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June 2025

Key to Rapid Sales Growth – Part 1

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May 2025

Increasing Sales Through Better Customer Service

"We Are Satisfied with Our Turnover" If you are satisfied with your turnover and your sales, then this article is not for you. If you ...

February 2025

Enough with the “excuses”, back to the basics of sales and communication.

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October 2024

Receive the Top Motivator 2024 Award

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August 2024

Director’s Library | For summer relaxation and inspiration

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May 2024

This time a little different about Mystery Shopping

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