In cases, where you were as a customer unsatisfied with the employee, select up to three reasons for being unsatisfied:

  • Rude Employee (21% Votes)
  • Employee was doing the other work instead of serving the customer (21% Votes)
  • Unresponsive Employee (16% Votes)
  • Intrusive Employee (15% Votes)
  • Employee was lacking knowledge / information (14% Votes)
  • Dishonest Employee (7% Votes)
  • Employee was missing in the workplace (4% Votes)
  • Employee's personal appearance and/or official clothing was untidy (3% Votes)
  • Other (0% Votes)

In which sector of government agencies did you lose your mind the most (waiting, unfriendly attitude of employees and other uncomfortable situations? Max. three selections allowed.

  • Health Care (29% Votes)
  • Administrative Body (19% Votes)
  • Institute for Employment (18% Votes)
  • Social Services (12% Votes)
  • Parking Officer (7% Votes)
  • Tax agency (5% Votes)
  • Police (5% Votes)
  • Education (4% Votes)
  • Border Crossing (2% Votes)

Have you ever noticed, that the sales people treated you differently depending on your clothing?

  • Yes, in the clothing store. (19% Votes)
  • Yes, in the pub or restaurant. (16% Votes)
  • Yes, in auto salon. (13% Votes)
  • Yes, in the bank. (12% Votes)
  • Yes, in the jewelry or clock store. (12% Votes)
  • Yes, in the shoe store. (8% Votes)
  • Yes, in some other industry. (7% Votes)
  • No. (7% Votes)
  • Yes, in the electronics store. (6% Votes)

Where was the last time you gave a tip?

  • In the pub. (53% Votes)
  • In the personal services (hair salon, pedicure,...). (13% Votes)
  • I don't give tips. (11% Votes)
  • In the delivery services (food delivery, home delivery shipping). (7% Votes)
  • At the gas station. (6% Votes)
  • In the store. (4% Votes)
  • Other. (3% Votes)
  • In the transportation services (Taxi). (1% Votes)
  • It has been a long time since I last gave a tip since the Employees did not deserve it. (1% Votes)
  • Tip? What is that? (1% Votes)

Have you received the bill when eating or drinking out, after you told the employee you wanted to pay?

  • YES, the employee presented me with the bill and told me the amount. (79% Votes)
  • NO, the employee did not present me with the bill, he just told me the amount. (21% Votes)